Head of E-Commerce - Drive Revenue Growth in Bali's Thriving Digital Market

Cahaya Optima Karya is seeking a dynamic Head of E-Commerce to drive revenue growth in Bali's thriving digital market. In this pivotal role, you will lead a team of skilled professionals to develop and execute a robust e-commerce strategy that leverages the unique opportunities of Bali's vibrant tourism and hospitality sectors. Based in Canggu, you will work closely with our marketing, sales, and operations teams to enhance our online presence and customer experience.

As the Head of E-Commerce, you will be responsible for overseeing all aspects of our digital sales channels, including our website, mobile app, and social media platforms. You will work with cutting-edge tools like Shopify, Google Analytics, and Facebook Ads Manager to optimize our online performance. With a minimum of 5 years of experience in e-commerce management, you will bring a strategic mindset and a passion for innovation to this exciting opportunity.

📋 Tanggung Jawab Pekerjaan

• Develop and implement a comprehensive e-commerce strategy to drive revenue growth.
• Lead and mentor a team of Hosts and KEs to ensure exceptional customer service and sales performance.
• Manage and optimize our online sales channels, including our website, mobile app, and social media platforms.
• Utilize data analytics tools like Google Analytics and Facebook Ads Manager to track performance and make data-driven decisions.
• Collaborate with cross-functional teams to enhance the overall customer experience.
• Stay ahead of industry trends and best practices in e-commerce.
• Ensure compliance with all relevant regulations and industry standards.
• Drive continuous improvement in our e-commerce operations and processes.

🎓 Kualifikasi & Syarat

• Minimum of 5 years of experience in e-commerce management, preferably in the tourism and hospitality industry.
• Proven track record of driving revenue growth in a digital sales environment.
• Strong understanding of e-commerce platforms and tools, such as Shopify, Magento, and WooCommerce.
• Experience with data analytics tools like Google Analytics and Facebook Ads Manager.
• Excellent leadership and team management skills.
• Strong communication and interpersonal skills.
• Bachelor's degree in Business Administration, Marketing, or a related field.
• Certification in e-commerce or digital marketing is a plus.

🛠️ Keahlian

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